Contact FeeBee support

Need help setting up FeeBee or fixing a problem? Setup assistance is free.

Email FeeBee support→

What to include

Send as much relevant context as you can:

• Your Shopify store URL.
• The fee name and affected product URL.
• Where the problem appears, such as the product page, cart, checkout, Shopify POS, or a draft order.
• What you expected and what happened instead.
• A screenshot or short screen recording.
• The order number if the problem involves an existing order.
• The theme name, Shopify Market, or customer tag if the problem only occurs in a particular setup.

Keep personal data private

Do not send passwords, payment information, or customer personal data.

Try these guides first

These guides resolve the most common storefront problems:

A fee is missing→ The cart or drawer does not update→