Cart or drawer does not refresh
If checkout shows the correct fee but the cart or drawer does not, the fee is working. The cart view has not updated correctly.
Find where the problem occurs
Add a product that should receive the fee with the regular Add to cart button. Then compare the cart drawer, full cart page, and checkout.
- The full cart and checkout are correct, but the drawer is wrong: The problem is limited to the drawer.
- Both cart views are wrong, but checkout is correct: The theme is not updating the fee display.
- Add to cart works, but quick add or a sticky button does not: That button uses a different cart flow.
- Checkout is also wrong: The fee itself may be missing rather than only displayed incorrectly.
Try these fixes
- Empty the cart and add the product again. Do this after changing a fee or its conditions.
- Reload the page and reopen the cart.
- Use the regular product-page Add to cart button instead of quick add or a sticky button.
- Confirm that FeeBee Script is enabled in the current theme.
- Test the same product in an unmodified or duplicate Shopify theme.
- In the duplicate theme, test without cart, bundle, preorder, personalization, or upsell apps.
Contact support
Send the theme name, affected product URL, button used, and a short screen recording. Mention which cart view is wrong and whether checkout shows the correct fee.